#FAIL – How Time Warner Threw Me Off My Game

ImageThis has NOTHING to do with breast cancer. It’s just life, and life impinges on all of us, right?

Today was an awesome day. While it would have been better to share a “no agenda” day with my husband and son, they are out of town, and that is consequently WHY it was a “no agenda” day.

So after tweeting a commitment to “relaxing and unplug” with some friends this afternoon, I came home to my Internet still down, going on 24 hours. I should be happy. I mean what better way to unplug than to be unable to get online. Right? Wrong!

I must say I’m none too happy about the situation. Either situation. Time Warner demands more attention than any Internet provider has a right to, replacing routers, telephone tech support and awaiting the “Cable Man.” I called last night because it was down and was told emphatically that it was a local outage. When I asked when it would be fixed I was told “I don’t know, but try it in an hour.” Yeah, right.

I really don’t want to relive the saga that has been my fight with Time Warner (nor the rejection of AT&T, which was also a #fail in terms of local internet service). In truth, it is the dependence on that “virtual” connection that has me off kilter. There was a time when I didn’t need to be connected to the entirety of the known universe. I can still recall the days of Prodigy when just about all I could do was order groceries to be delivered (a godsend when I was under the weather and preparing a holiday dinner for 12), and secure airline tickets via Easy Saber. Now it is a 24/7 “right” to have the world at my fingertips. But of course, it is not.

The fit of frustration passing, I am grateful for the ability to reflect positively on the forced “unplugging.” I am off: a book (as in a PAPER one with a binding and everything); a glass of wine; a near-perfect evening on my patio… I’ll post this whenever.

#SAVE


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6 Comments (+add yours?)

  1. chemobrainfog
    Jun 17, 2012 @ 17:32:14

    Obviously, the issues are resolved OR, you hit a hot spot like Starbucks…. I unplugged myself on Friday afternoon. It’s now Sunday evening….. Still trying to recall what pushed me away from the computer……Wait, I remember…. it’s the stupid bruising and the lower back pain…. And, there is a new bruise… I just saw the damn thing an hour ago…. Think I better unplug again before Dr. Google starts diagnosing my “you are being ridiculous” disease.

    xoxox

    Reply

    • Lori
      Jun 17, 2012 @ 17:37:33

      Issue resolved. BUT, they made me wait 24 hours to send someone out because there was “some problem in the area.” Ends up when my neighbor canceled their service they cut my mis-labled line instead. Alas…

      As for bruises, don’t even start. For the life of me I can’t figure out where they come from. #TamoxifenBlows

      Reply

  2. Elyn
    Jun 17, 2012 @ 17:51:41

    I hear you Lori, I have been battling with Verizon for months, just plain painful and a waste of valuable time. THEY simply do not care, and btw, I always know who my employer is, can’t say that for most of the people who work for Verizon…Dan Mead who? They have no clue….sad, very sad that companies do not train their employees in customer service and do not train them at all….how can you not know who signs your paycheck. yikes.

    Reply

    • Lori
      Jun 17, 2012 @ 17:58:13

      That IS the bottom line, isn’t it??? Knowing how precious each day is, I get so resentful of wasting my time…and resentful is no way to spend a precious day!

      Reply

  3. Facing Cancer (@cancer2gether)
    Jun 18, 2012 @ 10:12:15

    Ah, I feel you – being cut off from the internet drives me CRAZY. It’s wonderful to unplug (I aim to do so on the weekends) but not being able to work is torture along the lines of a dripping tap, or ticking alarm clock while trying to sleep.

    Catherine
    facingcancer.ca

    Reply

  4. Nancy's Point (@NancysPoint)
    Jun 18, 2012 @ 13:01:38

    Unplugging, what’s that? ha. It’s super frustrating when we get cut off isn’t it? Because of where we live, our internet and cell phone connectivity is very heavily influenced by weather conditions. At times, it is so darn frustrating! Glad you got to open up a good book and a bottle of wine. Thanks for the post. We all relate to more than just cancer stuff don’t we?

    Reply

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